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FraudShield Release v1.6.0

v1.6.0
Latest
3 New9 Improvements2 Changes

This release introduced the AI Engine, adding AI model training, AI risk scoring for every processed transaction and auto case creation based on the AI risk score, and split API keys into Active and Expired tabs.

Getting started with the AI Engine

The AI Engine reaches across many existing pages, so its changes are listed first under each type in the table below. To train and enable your first model, see Training and Activating a Model. To learn what the score means and how to use it alongside your rules, see How AI Risk Scoring Works.

TypeFeatureDescription
NewAI ModelsTrains AI models on Finalised rule plans and tracks the progress and result of every training pipeline.
NewAI Risk ScoringScores each processed transaction from 0 to 100 using the model enabled on the active rule plan, independently of rule results.
NewAuto Case Creation Based on AI Risk ScoreCreates a case with the matching risk level when a transaction triggers no rules but its AI risk score falls within an enabled range.
ImprovementRule PlansLets you train AI models on Finalised plans and enable one trained model each for Production and Test.
ImprovementAI Risk AssessmentTransaction and case details show the AI risk score with a rule breakdown of Impact, Influence and Direction.
ImprovementCasesAdds a sortable AI Risk Score column, Min AI Risk Score and Max AI Risk Score filters, and an AI Risk tile in case details.
ImprovementCustomer CasesAdds a sortable AI Risk Score column to the customer Cases tab.
ImprovementCase ReportsExported case PDFs include the AI Risk Assessment and the AI values for each processed rule.
ImprovementBatch UploadShows the ID of the AI model pipeline that scored each batch.
ImprovementAudit LogsRecords AI model training, pipeline status changes and model activation, and adds a Revert Rule entry when a default rule is reverted.
ImprovementUser RolesGives Rules Manager full access to AI Models, including training and enabling models, and Rules Viewer read-only access.
ImprovementAPI KeysSeparates keys into Active and Expired tabs, showing when each expired key lapsed.
ChangeSubmit Single Transaction APIThe response now includes an aiRiskAssessment object and per-rule influence and impact values.
ChangeLogin PageUses a refreshed design.

This release also includes minor performance improvements, bug fixes and internal updates.

FraudShield Release v1.5.0

v1.5.0
6 New7 Improvements4 Changes4 Fixes

This release introduced risk level bands, case closure review, manual case creation, and expanded investigation tooling across cases and transactions.

TypeFeatureDescription
NewCase Closure ReviewRequires proposed case closures to be approved by a second reviewer when enabled, supporting the four-eyes principle.
NewRisk Level BandsDerives case risk levels from configurable risk score bands, never assigning below the highest triggered rule level.
NewRelated TransactionsFlagged historical rules now list the transactions that contributed to the rule being triggered.
NewManual Case CreationAdds a Create Case button to the Transaction Details page for raising a case directly from a transaction.
NewIP Country Code FieldsCountry codes are now derived from transaction and account IP addresses, adding six new fields for use in rules.
NewFinalised Rule PlansRule plans can now be saved as Finalised, locking them from further changes without requiring activation.
ImprovementCustomer NamesTransaction lists now show the customer name alongside the account identifier where available.
ImprovementRelated CasesThe Transaction Details page now links to any cases associated with the transaction.
ImprovementRule Builder FieldsAccount field options now adapt to the selected Account Focus and Account's Role, hiding categories that do not apply.
ImprovementAI Rule BuilderSupports the new transaction values introduced in this release and generates valid rules more reliably.
ImprovementAI Rule DescriptionsGeneration now replaces the rule description with your prompt instead of appending to it.
ImprovementCase AttachmentsCases now accept GIF, TIF and ZIP files as attachments, with ZIP contents validated against the supported formats.
ImprovementSearch FiltersFilter inputs now receive focus automatically when opened, with improved search behaviour.
ChangeTransaction FieldsAdds new accepted values to three fields:
Transaction Type - Dividends, FeesCharges, RefundReversal, StandingOrder, SalaryPayroll, TaxPayment, Remittance, InternalTransfer, Donation, LoanDisbursement.
Transaction Method - SWIFT, DomesticWire, EFTACH, DirectDebit, PrepaidCard, DebitCard, MobileWallet.
Industry - RetailEcommerce, FinancialServicesNonBank, SecuritiesFirm, GeneralDealer, Education, ReligiousActivity, ProfessionalServices, ImportExport, Construction, Healthcare, LogisticsTransport, PublicSector, NonProfitNGO, PreciousMetalsDPMS, Pharmaceuticals, ArmsDealer.
ChangeDetail PagesCase, transaction and customer detail pages use an updated label and value layout for improved readability.
ChangeCase Assignee NotificationsThe Case Assignee Updated email notification is now enabled by default.
ChangeRule Builder DatesDate inputs in the Rule Builder now require a year of 1900 or later.
FixDefault RulesCorrects formula and account scoping issues in D0002, D0027, D0034, D0042 and D0043, and updates D0044 to compare the derived IP country code rather than the raw IP address.
FixRule EvaluationRules that query only source-side or destination-side account fields, and conditions comparing a field against an empty value, now evaluate correctly.
FixBatch UploadEmail addresses with multi-label domains, such as .co.in, are no longer rejected during batch upload.
FixReference List UploadsBatch uploads to reference lists now sort upload history correctly, resume after failures, and report progress accurately.

This release also includes minor performance improvements, bug fixes and internal updates.

FraudShield Release v1.4.1

v1.4.1
3 New3 Improvements4 Changes2 Fixes

This release introduced dynamic filtering, multi-factor authentication, and a new preference for controlling empty field visibility.

TypeFeatureDescription
NewDynamic FilteringMost pages now support multiple simultaneous sort options for filtering results.
NewMulti-Factor AuthenticationUsers can now secure their account with a time-based one-time password generated by an authenticator app.
NewHide Empty FieldsA new preference controls whether empty fields are shown or hidden when viewing transaction and customer details, with an inline toggle available on each page.
ImprovementCasesCase exports now include full transaction details alongside case information.
ImprovementAI Rule BuilderGenerates more accurate and consistent rules across a broader range of fraud scenarios.
ImprovementAudit LogsJSON comparison logic for audit log entries has been updated for improved visibility.
ChangeReference ListsThe description field is now required when creating or editing a reference list.
ChangeEmpty Integer FieldsEmpty integer fields now display as blank rather than 0.
ChangeDefault Rule PlanThe default rule plan now uses a curated set of high priority rules.
ChangeRule PlansLimits each rule plan to a maximum of 50 rules.
ChangeSubmit Single Transaction APIRemoved the mappingID parameter from the Submit Single Transaction API.
FixForm ValidationFixed an issue where the screen did not snap to fields with validation errors on form submission.
FixCasesFixed an issue where address line 3 was missing from case report exports.

This release also includes minor performance improvements, bug fixes and internal updates.

FraudShield Release v1.4.0

v1.4.0
5 New4 Improvements1 Change1 Fix

This release introduced the AI Rule Builder, case attachments, and transaction re-evaluation, along with several improvements to regulatory reporting.

TypeFeatureDescription
NewAI Rule BuilderRules can now be created or edited using plain language, automatically translated to FraudShield's rule format.
NewCase AttachmentsEvidence and other files can now be saved directly to case investigations — supported formats include PDF, JPG, PNG, and CSV.
NewRe-evaluate TransactionsPreviously submitted transactions and batch uploads can now be re-evaluated against a different rule plan.
NewSkip Rule ProcessingRule processing can now be skipped entirely for specific batch uploads.
NewIn-App FeedbackUsers can now submit ratings and feedback directly from within FraudShield.
ImprovementUsersThe user management page now displays email addresses.
ImprovementBatch UploadThe field mapping used for each batch is now displayed in the batch summary table.
ImprovementRegulatory ReportsRegulatory report exports now use improved styling.
ImprovementRegulatory Report ValidationDuring report creation, the screen now snaps to fields requiring validation.
ChangeDefault Rule D0046Default rule D0046 now uses updated processing logic.
FixRegulatory ReportsFixed an issue with the ordering of groups when exporting reports.

This release also includes minor performance improvements, bug fixes and internal updates.

FraudShield Release v1.3.0

v1.3.0
2 New7 Improvements2 Changes1 Fix

This release introduced field mapping and auto case assignment, along with significant improvements to the dashboard, case workflow, and rule management.

TypeFeatureDescription
NewField MappingBatch files and API integrations can now be mapped from a users custom field formats to FraudShield's standard format.
NewAuto Assign CasesNew cases can be automatically assigned using Round Robin or Least Assigned logic.
ImprovementCase WorkflowNew statuses (Escalated and On Hold) and status reasons are now available.
ImprovementDashboardNew graphs and statistics are now available, including case ages and case status reasons.
ImprovementRule PlansRule performance statistics are now available to help identify potential false positives.
ImprovementBillingTime and amount limits can now be configured for auto top-up frequency.
ImprovementBatch UploadColumn headers are no longer case-sensitive.
ImprovementCasesAll case details can now be downloaded as a PDF.
ImprovementBatch Upload HistoryThe rule plan name is now displayed on the batch upload history and case information pages.
ChangeOrg SetupNew org owners are now prompted to enter an organisation name and description on first login.
ChangeNavigationAll menu items are now visible to all users, with items greyed out when the required permission is not held.
FixRegulatory ReportsFixed an issue where users with the Business Viewer role could not view regulatory reports.

This release also includes minor performance improvements, bug fixes and internal updates.

FraudShield Release v1.2.3

v1.2.3
1 New2 Changes

This release introduced case PDF export and updated user role names.

TypeFeatureDescription
NewCase ExportIndividual cases can now be exported as a formatted PDF report directly from the UI.
ChangeRegulatory ReportsExisting report templates can now be duplicated.
ChangeUser RolesThe Case Manager and Case Viewer roles are now named Business Manager and Business Viewer respectively.

This release also includes minor performance improvements, bug fixes and internal updates.

FraudShield Release v1.2.2

v1.2.2
1 New

This release introduced managed billing, including credit tracking, package purchases via Stripe, and automatic top-up.

TypeFeatureDescription
NewBillingView credits and usage, purchase packages via Stripe, and configure auto top-up when credits fall below a set threshold.

This release also includes minor performance improvements, bug fixes and internal updates.

FraudShield Release v1.2.1

v1.2.1
1 Improvement1 Change
TypeFeatureDescription
ImprovementBatch UploadBatch file processing is now faster.
ChangeRule PlansThe list now displays the number of rules in each plan.

This release also includes minor performance improvements, bug fixes and internal updates.

FraudShield Release v1.2.0

v1.2.0
4 New4 Improvements

This release introduced regulatory reports, API batch upload, and reference list file uploads.

TypeFeatureDescription
NewRegulatory ReportsTemplates can be created for specialised reporting, then rules setup to automatically flag transactions for regulatory obligations, with XML, CSV, and PDF export support.
NewBatch Upload APIBatch files can now be submitted via API.
NewReference ListsExternal files can now be uploaded directly for bulk list updates.
NewAPI ReferenceThe API references document now includes an interactive test button, allowing you to test API calls directly from the documentation.
ImprovementCasesAdditional filter options are now available for risk level filtering.
ImprovementDocumentation LinksThe UI now includes direct links to documentation and support.
ImprovementRulesDuplicated rules now display a text indicator on the copied rule.
ImprovementEmail TemplatesEmail notification templates now use updated styling with improved compatibility across email clients.

This release also includes minor performance improvements, bug fixes and internal updates.

FraudShield Release v1.1.0

v1.1.0
5 New3 Improvements

This release introduced rule plans, custom reference lists, and email notifications, extending FraudShield's rule management and workflow capabilities.

TypeFeatureDescription
NewRule PlansRules can now be grouped into plans and deployed to environments all at once for staged releases.
NewReference ListsCustom lists can now be created for any supported transaction field, in addition to the provided defaults.
NewEmail NotificationsAvailable for batch file completion and case events.
NewCasesThree additional risk score options are now available for more granular decision making.
NewFilter Partial MatchingVarious UI filter fields now support partial matching.
ImprovementSubmit Transaction APINow optionally returns all processed rules when requestedProcessRules is set to true.
ImprovementCustomersThe list now sorts by Last Submitted Transaction Date by default.
ImprovementAudit LogsNow display a colour-coded comparison between old and new values.

This release also includes minor performance improvements, bug fixes and internal updates.

FraudShield Release v1.0.0

v1.0.0

This was the initial release of FraudShield, delivering transaction monitoring, customer management, rule-based fraud detection, and case investigation.