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Billing

The Billing page is used to view and purchase FraudShield credits.

Billing Summary

Credit Balance​

This section shows the available amount of credits for both the Production and Test environments.

Selecting Top-up Credits displays all available credit packages and opens an online checkout process.

Selecting Update Thresholds displays the organisation's production credit threshold limits. Setting appropriate values for Alert 1, Alert 2 and Alert 3 ensures users receive email notifications when production credits reach these levels. The Critical (Minimum Credit Level) sets the threshold at which the system triggers Auto Top-Up, and also sends an email notification.

Auto Top-up​

The Auto Top-up function allows an organisation to save payment details so that production credits are automatically renewed when they run low, ensuring no interruption in service.

Auto Top-up can be set up from this section by selecting a package and saving card details. Plan details are then displayed and can be cancelled at any time.

Credit History​

This section shows both Top-up and Usage events.

Top-up is when credits are added to the organisation in the following ways:

  • Purchased - One-off top-up of credits purchased by the user.
  • Auto Top-up - System-initiated top-up when the organisation's credits fall below the critical level.
  • Bonus - Credits provided by the Nexiant team from either an offline purchase or other reason.

Usage shows all credit usage by the organisation, separated by environment and grouped in two-minute intervals.

Credit Inventory​

This section shows all credit packages ever added to the organisation, as well as their status.

Packages are separated by environment and can have the following status:

  • Active - Unused credits still remaining in the package, and still within the expiry date.
  • Used - All credits in the package were used before the expiry date.
  • Expired - Package expired before all credits could be used.

For more information on purchasing credits and setting up auto top-up, see the Going Live guide.