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FraudShield Release v1.3.0

v1.3.0
2 New7 Improvements2 Changes1 Fix

This release introduced field mapping and auto case assignment, along with significant improvements to the dashboard, case workflow, and rule management.

TypeFeatureDescription
NewField MappingBatch files and API integrations can now be mapped from a users custom field formats to FraudShield's standard format.
NewAuto Assign CasesNew cases can be automatically assigned using Round Robin or Least Assigned logic.
ImprovementCase WorkflowNew statuses (Escalated and On Hold) and status reasons are now available.
ImprovementDashboardNew graphs and statistics are now available, including case ages and case status reasons.
ImprovementRule PlansRule performance statistics are now available to help identify potential false positives.
ImprovementBillingTime and amount limits can now be configured for auto top-up frequency.
ImprovementBatch UploadColumn headers are no longer case-sensitive.
ImprovementCasesAll case details can now be downloaded as a PDF.
ImprovementBatch Upload HistoryThe rule plan name is now displayed on the batch upload history and case information pages.
ChangeOrg SetupNew org owners are now prompted to enter an organisation name and description on first login.
ChangeNavigationAll menu items are now visible to all users, with items greyed out when the required permission is not held.
FixRegulatory ReportsFixed an issue where users with the Business Viewer role could not view regulatory reports.

This release also includes minor performance improvements, bug fixes and internal updates.