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GPayments Case Study

EGT Digital

Online PaymentsBulgaria

The Challenge

Scaling a payment gateway without compromising security

As EGT Digital expanded its payment gateway business, three problems became harder to ignore. First, fraud and chargebacks were increasing alongside transaction volume — the company needed a payment authentication system capable of stopping them at the point of transaction. Second, any new solution had to integrate with existing infrastructure without disrupting live operations; a complex or poorly documented integration would cost the business time and money it could not spare. Third, authentication success rates were non-negotiable. Poor rates would create friction for legitimate customers and erode the trust EGT Digital had built with its merchants.

EGT Digital — challenge

The Solution

ActiveServer 3DS deployed with full documentation and live environment testing

GPayments deployed its ActiveServer 3D Secure Server solution for EGT Digital, covering authentication across Visa, Mastercard, and other major card schemes in compliance with EMV 3DS standards. The integration was supported by detailed technical documentation and a responsive support team that addressed queries as they arose. A secure testing environment with live data integration allowed EGT Digital to run comprehensive tests before go-live, confirming reliability before any production traffic was affected. Under the PSD2 directive, low-value transaction exemptions were configured to reduce friction for European customers making multiple small purchases, removing repeated authentication steps where the risk profile allowed it.

Solutions Used

3DS Acquiring3DS Testing
EGT Digital solution
93-94%
Authentication success rate
Eliminated
Chargebacks on 3DS transactions
PSD2
Low-value exemptions configured
We are thoroughly satisfied with GPayments' service. The integration process was smooth, their support is prompt, and the performance has exceeded our expectations. Our authentication success rate is excellent, and we've successfully prevented numerous fraud attempts and chargebacks. We look forward to continuing our partnership and scaling our operations with GPayments.

Valeri Ivanchev

Integration Manager, EGT Digital

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